At Riviera Shore Excursions, we respect your privacy and are committed to protecting the personal data you share with us. This privacy policy explains how we collect, use, store, and protect your personal information.
1. Information Collection
We collect the personal information you provide directly, including when:
- You book an excursion or transfer.
- You fill out a form on our website.
- You contact us with an inquiry.
The information collected may include:
- First and last name.
- Email address.
- Phone number.
- Booking details (date, time, departure and arrival locations).
- Payment details.
We also collect browsing data via cookies to enhance the user experience on our website.
2. Use of Information
The information collected is used to:
- Provide the services you have requested.
- Manage and process your bookings.
- Communicate with you regarding your inquiries or reservations.
- Improve our website and personalize your experience.
- Comply with legal and regulatory obligations.
3. Information Sharing
Your personal information will never be sold, rented, or shared with third parties for commercial purposes. However, we may share your data with:
- Third-party service providers (e.g., payment systems, excursion partners) solely to perform our services.
- Competent authorities if required by law.
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or disclosure.
5. Your Rights
In accordance with applicable regulations (GDPR and French laws), you have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request the correction of inaccurate or incomplete information.
- Erasure: You can request the deletion of your personal data (subject to certain legal obligations).
- Objection: You can object to the use of your personal data for marketing purposes.
- Portability: You can request to receive your data in a commonly used electronic format.
To exercise your rights, please contact us at: booking@riviera-shore-excursions.com
6. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected or to comply with our legal obligations.
7. Cookies and Similar Technologies
Our site uses cookies to:
- Analyze website traffic and performance.
- Improve your user experience.
You can manage your cookie preferences directly in your browser settings.
8. Changes to the Privacy Policy
We reserve the right to update this privacy policy to reflect legal or operational changes. Any modifications will be posted on this page with an updated date.
9. Contact Us
For any questions regarding this privacy policy or the processing of your personal data, you can contact us:
Riviera Shore Excursions Address: 5 bd settimelli lazare E-mail : booking@riviera-shore-excursions.com Telephone : 0618861463
Last Updated: 16th January 2025